myNext Hostels, Apartments and Hotels

myNext manage several hotels, hostels and apartments/boutique hotels across Austria. From properties in Vienna to Salzburg, their accommodations offer guests the opportunity to explore the unique city cultures as soon as they step outside the door.

myNext is unique in that the organisation behind it is a non-profit. They work together with the non-profit organization ÖJAB – Österreichische Jungarbeiterbewegung – with all myNext earnings going to fund their charitable mission. The 'profit generating' side of myNext is only seasonal, open for transient business from July to October, while the rest of the year all accommodations are allocated on a longer term basis for language students.

We spoke to Manager George Gaag about how technology has helped them coming out of the pandemic and how ROI is a massive factor for such a unique business model.

Old-School Frustrations

"We started using FLYR for Hospitality back in 2019. At the time, I was massively open to the idea that I shouldn't do revenue management myself. In fact, I would catch myself not doing it at all as I simply didn't have the time. We are Mews users and FLYR for Hospitality had a great seamless integration with Mews.

"Back then we had three properties using the platform and we started off setting some prices but soon we just left it all alone as it was clearly doing a great job for us. We have six properties in total – five in Vienna and one in Salzburg – but were actually closed for almost three years because of the pandemic."

Instant Results

"Several months before we opened this year we had nothing on the books and it looked like we were going to have a terrible year. In the end, we shouldn't have worried at all – pickup has become so short that you need to be calm and patient and have trust that an excellent system like FLYR for Hospitality will capture opportunities for you.

"Things started picking up a few months before opening and we were close to full in July and August of 2022. Occupancy hit 93% and 94% in two Vienna properties and Salzburg hit 95 percent.

"By virtue of only having FLYR for Hospitality switched on 50% of the time between January and June this year, we were able to see the impact it was having on our ADR.

"For our hotel type properties our ADR was 33% higher when FLYR for Hospitality was working. For our apartment type properties our ADR was 20% higher."

"In short, the platform is doing a great job and we now have to do zero revenue management apart from setting up the seasons once. The automated pricing has really boosted our ADR and RevPar. The ROI is so easy to justify, even though we are only open for transient business three to four months of the year."